title: Manage Your Inbox in Webmail created at: Wed Oct 16 2024 10:27:57 GMT+0000 (Coordinated Universal Time) updated at: Sat Feb 08 2025 14:22:09 GMT+0000 (Coordinated Universal Time) --- # Manage Your Inbox in Webmail # Overview This section in Webmail includes features that help you manage your email. # Autoresponders Use the [*Autoresponders*](https://docs.cpanel.net/cpanel/email/autoresponders/) interface to configure an email account to send automated emails. This can be useful if you’re on vacation, unavailable, or have a a standard response for every sender. Add an autoresponder !! Important: !! You can only add one autoresponder for each email address. If you attempt to add multiple autoresponders, an error message will appear. To add an autoresponder, perform the following steps: 1. Click *Add Autoresponder*. A new interface will appear. 2. Select a character set from the *Character Set* menu. We recommend that you use the default *Character Set* value of *utf-8*. 3. Enter the interval, in hours, to wait between responses to the same email address. * For example, you could create an autoresponder with an interval of `24`. If it receives an email at 8:00 AM on Monday, it immediately responds to the message. It doesn’t respond again to the same email address until 8:00 AM on Tuesday. * If you set the interval to `0`, the system sends an automatic response to every email. 4. In the *From* text box, enter the username to appear in the response. 5. In the *Subject* text box, enter the subject to appear in the response. 6. If the response message includes HTML tags, select the *HTML* checkbox. 7. In the *Body* text box, enter the text of the response, for example: ``` I am out of the office until July 2nd. You can reach me on my cell phone in case of emergencies. ``` ``` - You can use the following tags in the message. They represent information, such as the incoming email’s sender or subject: - `%subject%` — The subject of the message that the autoresponder received. - `%from%` — The name of the sender of the message that the autoresponder received. If the sender’s name was not in the original email’s header, the `%from%` tag prints the sender’s email address. - `%email%` — The sender’s email address. - Tags use percentage signs (`%`) as markers. ``` 1. Select a start time. You can select *Immediately* or *Custom*. * If you select *Custom*, a small calendar will appear. Use the calendar to configure your start time. Click anywhere outside of the calendar to save the configuration and close the calendar. Your chosen date and time will replace the *Custom* text. * The system bases the time on the user’s local computer’s time setting and translates it into it. * This feature uses 12-hour notation and reformats times in 24-hour notation. For example, if you select `18:30` as the start time, the system automatically reformats the time as `6:30 PM`. 2. Select a stop time. You can select *Never* or *Custom*. !! Note !! You **must** select a stop time that is later than the start time. 1. Click *Create* to create the autoresponder. Click *Modify* to update the current autoresponder. **Current autoresponders** This section lists any autoresponders that you create. To find an autoresponder’s specific email address, enter a keyword in the *Search* text box and click *Go*. !! Important: !! The autoresponders you create will ignore messages with a score of *5* or higher. # Email Filters Use this interface to create and manage [email filters](https://docs.cpanel.net/cpanel/email/email-filters/) for your main email account. An email filter allows you to set a rule for incoming messages (for example, a message from desired sender). If a message matches that rule, then the system can automatically perform an action on that message (for example, deleting the message). !! Important: !! We recommend using many simple filters instead of a single large filter. The system handles this more efficiently. **Create a filter** To create a new filter, perform the following steps: 1. Click *Create a New Filter*. 2. Enter a name for the filter in the *Filter Name* text box. 3. Configure your filter’s rules and actions.\ More:\ For detailed information on how to configure your filter, read our [How to Configure Email Filters](https://docs.cpanel.net/knowledge-base/email/how-to-configure-email-filters/) documentation. 4. Click *Create*. **Current Filters** To list an email account’s filters, click *Manage Filters* in the row of the appropriate email account. The *Current Filters* table lists all of the filters for the selected email account. Filters appear in the order they run (top to bottom). You can drag and drop the filters to change the order the filters will be run in. **Edit a filter** To edit an existing filter, perform the following steps: 1. Click *Edit* next to the appropriate filter name. 2. Make the desired changes to the filter. 3. Click *Save*. **Delete a filter** To delete a filter, perform the following steps: 1. Click *Delete* for the appropriate filter name. 2. Click *Delete Filter*. **Test a filter** To test a filter, perform the following steps: 1. In the *Filters by Users* table, click *Manage Filters* next to the desired email account. 2. Enter a test email message in the *Filter Test* text box. !! Note:\ Include the characters or words that you applied to configure the filter. 1. Click *Test Filter*. # Forwarders Use the [*Forwarders*](https://docs.cpanel.net/cpanel/email/forwarders/) interface to forward incoming emails from one address to another. This is useful if, for example, you want to use one email account to receive emails addressed to multiple addresses without having an account for each. Additionally, multiple email addresses can receive the same email. You can also set the server to discard email or send (pipe) email to a program. !! Note: !! To manage forwarders for email accounts that use the *BoxTrapper* feature, use the *BoxTrapper* interface. For more information, read our [Fight Spam in Webmail](https://docs.cpanel.net/webmail/fight-spam-in-webmail) documentation. **Add Forwarder** To add a mail forwarder, perform the following steps: 1. Click *Add Forwarder*. A new tab will appear. Your email address will appear in the *Forwarding* section. 2. Enter the address to forward email to in the text box. 3. Click *Add Forwarder*. **Email Account Forwarders** The *Email Account Forwarders* table lists the email addresses that your account redirects to. * To quickly find a specific email address, enter a keyword in the *Search* text box and click *Go*. * To view the route that a forwarded email takes, click *Trace* under the *Actions* column for that email address. * To delete a forwarder, click *Delete* under the *Actions* column for that email address. Then, click *Delete Forwarder* to confirm. !! Important: !! If you do **not** delete the Webmail account that uses email forwarding, **both** accounts will receive email. !! You can forward all incoming mail from one account to another without receiving email at the first account. To do this, create a forwarder from an address that does not have an account.