title: cPanel Analytics created at: Sat Nov 02 2024 07:38:33 GMT+0000 (Coordinated Universal Time) updated at: Sat Feb 08 2025 14:22:38 GMT+0000 (Coordinated Universal Time) --- # cPanel Analytics # Overview The cPanel Analytics system contains two features that collect data about how users use the cPanel, Webmail, and WHM products. These features are [Interface Analytics](https://docs.cpanel.net/knowledge-base/cpanel-product/cpanel-analytics/#interface-analytics) , an **optional** feature that collects user behavioral data, and [Configuration Analytics](https://docs.cpanel.net/knowledge-base/cpanel-product/cpanel-analytics/#configuration-analytics) , a **required** feature that collects server configuration data. We use information from these features to improve product interfaces for our users, which improves the user experience. At WebPros International, LLC, we take your privacy **seriously**. We have taken precautions to ensure that the data we collect is secure and does not contain private, personal, or security information. We collect user behavioral data **only** with the consent of individual users. We retain cPanel Analytics data for 26 months and then destroy it. !! Important: !! To respect user privacy, we **strongly** recommend that plugin developers do not collect private personal or security information. # Interface Analytics Interface Analytics allows us to collect data about how users navigate cPanel, WHM, and Webmail from within the interface. Interface Analytics for individual users, besides the `root` user on trial licenses, is **optional**. We automatically install the Interface Analytics plugin by default but do **not** enable it. The server owner **and** individual users **must** enable the Interface Analytics plugin before it begins to collect data. When you enable Interface Analytics at the server level **and** users enable it at the account level, the plugin gathers several types of data. For more information, read our [cPanel Analytics - The Data We Use](https://docs.cpanel.net/knowledge-base/cpanel-product/cpanel-analytics-the-data-we-use/) documentation. !! Note: !! We do **not** track the content that exists on cPanel accounts. Additionally, the system removes URL-query parameters before WebPros International, LLC receives the data. !! Interface Analytics respects the `dnt` (Do Not Track) header. Please check your browser’s documentation for information about whether it supports the `dnt` header. ## Enable or disable Interface Analytics at the server level To enable or disable Interface Analytics at the server level, use the [`participate_in_analytics`](https://api.docs.cpanel.net/openapi/whm/operation/participate_in_analytics/) API function or WHM’s [*Configure cPanel Analytics*](https://docs.cpanel.net/whm/server-configuration/configure-cpanel-analytics/) interface (*WHM » Home » Server Configuration » Configure cPanel Analytics*). If you have a [trial license](https://docs.cpanel.net/knowledge-base/cpanel-product/how-to-sign-up-for-a-trial-license/) , Interface Analytics **defaults** to *enabled* for the `root` account. We collect this data to help us understand how trial licenses are used in our ecosystem. We use the gathered information to improve the WHM interface for new users. If the server owner converts the trial license to a paid license, data collection will continue for the `root` account. The server owner can disable this data collection if they wish. ## Enable or disable Interface Analytics at the account level Individual users can enable or disable Interface Analytics at the account level at any time. Interface Analytics also **doesn’t** collect data about specific accounts’ use until that user enables data collection at the account level. To enable or disable cPanel Analytics’ Interface Analytics for the current account, perform the following steps: 1. Click the graph icon (  1. ) in the bottom right corner of the interface. 2. From the menu, select which account type best describes how you will use this product: * *This account is for an individual.* * *This account is for a business.* 3. To enable Interface Analytics, select the *By checking this box, you agree that we may collect your usage statistics.* checkbox. To disable it, deselect the checkbox. 4. Click *Save*. !! Note: !! If a user does **not** set the account type and/or analytics consent settings, the system will continue to prompt the user for them after login until the user saves the settings. !! Under data protection laws, individuals may request that the holder of their personal data delete or provide access to that data. We call these requests Data Subject Access Requests (DSAR). Use your *User Analytics ID* when filing a DSAR. For more information, read our [Privacy Policy](https://cpanel.net/privacy-policy/) . # Configuration Analytics !! Important: !! Configuration Analytics participation is **required**. We have classed this data as operational data that WebPros International, LLC requires in order to make vital business decisions. !! Configuration Analytics does **not** enable Interface Analytics. It does **not** change your selection for Interface Analytics. Configuration Analytics gathers your server’s update logs and sends them to WebPros International, LLC for analysis. Whenever the `/usr/local/cpanel/scripts/upcp` script runs, it creates a tarball file to send. This tarball contains the update log data that the system stored since your last update. * The [`gather_update_log_stats`](https://docs.cpanel.net/whm/scripts/the-gather_update_log_stats-script/) script sends this data. * For more information, read our [cPanel Analytics - The Data We Use](https://docs.cpanel.net/knowledge-base/cpanel-product/cpanel-analytics-the-data-we-use/) documentation.