title: Manage Team — Create a Team User created at: Thu Oct 24 2024 08:38:45 GMT+0000 (Coordinated Universal Time) updated at: Sat Feb 08 2025 14:22:32 GMT+0000 (Coordinated Universal Time) --- # Manage Team — Create a Team User # Overview !! Note !! If the *Manage Team* feature does **not** appear, ask your system administrator to enable it in WHM’s [*Feature Manager*](https://docs.cpanel.net/whm/packages/feature-manager) interface (*WHM » Home » Package » Feature Manager*). The *Create a Team User* interface lets you create a new team user. It is part of the cPanel [*Manage Team*](https://docs.cpanel.net/cpanel/preferences/manage-team) interface (*cPanel » Home » Preferences » Manage Team*). To create a team user, click *Create Team User* in the *List Team* table (*cPanel » Home » Preferences » Manage Team*). A new interface will appear. It displays the various settings for a team user, such as their username, password, role, and other settings. ## MySQL and team users When a team owner creates a team user account, the system creates a virtual [MySQL](https://docs.cpanel.net/knowledge-base/cpanel-product/cpanel-glossary/#mysql) user account for that team user. Each MySQL user account will have the username format `team-owner_team-user`. For example, if team owner Jane creates team user John, then John’s MySQL user account name would be `jane_john`. The status of each MySQL user account will correspond to the status of the team user account. If a team owner deletes, suspends, or reinstates a team user, then the system will delete, suspend, or reinstate the associated MySQL user account. # Create a Team User To create a new team user, perform the following steps: 1. Enter the username for the new team user in the *Username* text box. The username will always precede the cPanel account’s primary domain (for example, `[email protected]`). 2. In the *Password* section, select *The user will set the account password* to send the team user an email to allow them to set their password. Or, select *Set the user’s password* to set the team user’s password. For information on requirements for secure passwords, read our [*Password & Security*](https://docs.cpanel.net/cpanel/preferences/password-and-security/) documentation. * If desired, click *Generate* to let the system create a secure password for you. The system will reveal this password. You can also click the more icon ( ![media\_Manage%20Team%20%E2%80%94%20Create%20a%20Team%20User/lL625hH\_Cx-VUG-moreicon.png](media_Manage%20Team%20%E2%80%94%20Create%20a%20Team%20User/lL625hH_Cx-VUG-moreicon.png) ``` ) to select password complexity settings. The system will use these settings when it generates a new password. ``` 1. Enter the team user’s email address in the *Contact Email* text box. 2. Select the desired options from the *Roles* menu to assign roles to a team user. If you do not assign roles to a team user, that team user will **only** be able to edit their personal account preferences. Roles are a set of privileges, features, files, or tasks that a team user can use. !! Note\ Team users with *Email* and *Web* roles will have MySQL user accounts, but they will **not** be able to access [phpMyAdmin](https://docs.cpanel.net/cpanel/databases/phpmyadmin/) . | Role | Description | | --------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | *Administrator* | This role enables a team user to access high-level tools and modify files in the team owner’s cPanel account. It includes all privileges connected to each of the other roles. | | *Database* | This role enables a team user to access tools and modify files related to database management for the team owner’s cPanel account, such as [MySQL Manager](https://docs.cpanel.net/cpanel/databases/mysql-manager/) . | | *Email* | This role enables a team user to access tools and modify files related to email administration for the team owner’s cPanel account, such as [email routing](https://docs.cpanel.net/cpanel/email/email-routing/) and [mailing lists](https://docs.cpanel.net/cpanel/email/mailing-lists/) . | | *Web* | This role enables a team user to access tools and modify files related to website functionality, such as [Sitejet Builder](https://www.sitejet.io/en) , [Wordpress Toolkit](https://docs.cpanel.net/knowledge-base/cpanel-developed-plugins/wp-toolkit/) , and [bandwidth](https://docs.cpanel.net/cpanel/metrics/bandwidth/) . | 1. Select the *I have read and understood the security risk warning.* checkbox. 2. In the *Notes* text box, enter any notes related to the team user. The text box can contain up to 100 characters. This text box is optional. 3. Select the desired options from the *Services* menu to enable or disable the [*Email*](https://docs.cpanel.net/cpanel/email/email-accounts/) , [*File Transfer Protocol (FTP)*](https://docs.cpanel.net/cpanel/files/ftp-accounts/) , and [*Web Disk*](https://docs.cpanel.net/cpanel/files/web-disk/) services for the team user. | Service | Description | | --------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | [*Email*](https://docs.cpanel.net/cpanel/email/email-accounts/) | This service gives the team user access to email for the cPanel account. To enable the *Email* service, set the toggle to *Enabled*, then set your desired [quota](https://docs.cpanel.net/knowledge-base/cpanel-product/cpanel-glossary/#quotas) . You may choose an unlimited quota or set a maximum number of megabytes (MB), gigabytes (GB), terabytes (TB), or petabytes (PB).<br />!! Important<br /> !! Due to mail server constraints, you **cannot** assign quotas that exceed 4,294,967,296 MB (4096 TB or 4 PB). Select *Unlimited* for quotas that exceed this amount.<br /> !! If your hosting provider defined a maximum email account quota for your account, you **cannot** select the *Unlimited* value. Instead, the interface displays the *Maximum* value. The *Quota* value **cannot** exceed this amount. | | [*FTP*](https://docs.cpanel.net/cpanel/files/ftp-accounts/) | This service gives the team user access to website files for the cPanel account. To enable the *FTP* service, set the toggle to *Enabled*, then set your desired [quota](https://docs.cpanel.net/knowledge-base/cpanel-product/cpanel-glossary/#quotas) . You may choose an unlimited quota or set a maximum number of megabytes (MB), gigabytes (GB), terabytes (TB), or petabytes (PB). If desired, you may enter a name for the [home directory](https://docs.cpanel.net/knowledge-base/cpanel-product/cpanel-glossary/#home-directory) in the *Home Directory* text box.<br />!! Important<br /> !! The *FTP* service is **only** available if your hosting provider has enabled it.<br /> !! SSH File Transfer Protocol (SFTP) uses your cPanel account’s shell access to transfer files. Team user accounts **cannot** use SFTP. For more information, read our [How To Configure Your SFTP Client](https://docs.cpanel.net/knowledge-base/ftp/how-to-configure-your-sftp-client) documentation.<br /> !! To view past FTP connections to your site, navigate to cPanel’s [*Raw Access*](https://docs.cpanel.net/cpanel/metrics/raw-access) interface (*cPanel » Home » Metrics » Raw Access*).<br /> !! If your server uses the [ProFTPD](http://www.proftpd.org/) FTP server, you **cannot** use quotas. Additionally, the *Manage Team* interface will not display the *Quota* setting. For more information, contact your hosting provider. | | [*Web Disk*](https://docs.cpanel.net/cpanel/files/web-disk/) | This service allows the team user to manage and manipulate files on your server in multiple types of interfaces (for example, your computer, mobile device, or certain types of software). To enable the *Web Disk* service, set the toggle to *Enabled*. If desired, you may enter a name for the [home directory](https://docs.cpanel.net/knowledge-base/cpanel-product/cpanel-glossary/#home-directory) in the *Home Directory* text box. Then, set your desired permissions. You may choose either *Read-Write* or *Read-Only* permissions. You may also enable Digest Authentication.<br />!! Important<br /> !! You **must** enable Digest Authentication if you use Windows Vista, Windows 7, or Windows 8, or Windows 10 and you access Web Disk over a clear text, unencrypted connection. You do not need to enable Digest Authentication if you meet the following conditions:<br /> !! The domain has an [SSL certificate](https://docs.cpanel.net/knowledge-base/security/guide-to-ssl/#ssl-certificates) that a recognized certificate authority signed.<br /> !! You can connect to Web Disk with SSL over port `2078`.<br /> !! Do **not** enable Digest Authentication if the domain uses a signed SSL certificate. | 1. In the *Security Settings* section, you can enter expiration information for the new team user. The expiration setting [suspends](https://docs.cpanel.net/cpanel/preferences/manage-team/#suspend-a-team-user) the account on the specified date in the future. * If desired, select a date from the *Expire On* menu. * In the *Expire Reason* text box, enter a reason for the expiration. The text box can contain up to 100 characters. This text box is optional. Click *Create* to create the new team user and return to the *Manage Team* interface. The system will send an activation email to the new team user. You can click *Go Back* to cancel this action and return to the *Manage Team* interface.